Hear what our clients have to say, or leave your own review here.

Client Testimonials

Frances Dumble


Very professional, explained everything as they went along. I got quick responses to my emails and adjusted the quote accordingly. Mike and Wayne were very friendly and did a great job. Sofas have come up lovely and carpets much cleaner. I will use again.

Patsy Burke

Bridge of Earn (Scotland)

Very professional & efficient. Left the carpets looking as new!! A pleasure to deal with.


Newton Aycliffe

“Excellent service, even got rid of stubborn make-up stains! Carpets look grand – new.”

John Russell

Alva (Scotland)

“Hi. I was most impressed with the carpet cleaning experience your company delivered yesterday, Your operative was pleasant. Polite  and efficient, nothing was to much trouble, as a geriatric old wrinkly I could only move a limited amount  of furniture items in the room, this was not a problem. All items were carefully moved when necessary, the carpet was given a  very thorough cleaning. The end  result excellent, Many thanks for providing such a first class  value for money service.  John Russell

Jim Watson

Leven (Scotland)

Just to confirm that I am delighted with the finished product. Well done. Ted and partner are the real deal. Many Thanks.  Jim.

Crystal Carpenter 


The service I received from carpet care was unbelievable. Mike managed to get stains out of my sofa that had been there for years and I’d tried everything! He arrived exactly when he said he would, completeled the job with no fuss or disruption and was extremely polite and likeable. The effort he put in went above and beyond and exceeded all my expectations. I would definitely recommend carpet care to everyone as they made my 3 piece suite look like new!! Thanks Mike.

Charlie Hilton


Carpet care were curtious , professional and did a great Job. Would recommend to any future clients.

Alan Murphy

Briggswath, Whitby

Absolutely brilliant service, the person doing the job explained every detail of the cleaning process to my wife and I, and did an amazing job on our carpets, leaving them deep cleaned and looking as new.

Mike Baird

Perth (Scotland)

Had my bedroom carpet cleaned ….amazing result as it now looks like new.  The two Gents from carpet care arrived on time & did a fantastic job …Thank you very much carpet care.  Well worth the money…  A fabulous service from the first point of contact .. Well done & thank you.”

Aileen Newcombe


Very good indeed …very pleased with the work done, and how professionally it was done. Definitely …will use again. Excellent … cannot recommend highly enough

Henri Jooste

Crieff (Scotland)

What a great service and incredible value for money. My carpets are nearly good as new!

Tanya Cole

North Shields

Very pleased with the result of our carpet clean. Mike did a fantastic job removing some very stubborn stains and even included before and after pictures with our invoice. I will definitely use this service again and will highly recommend. Mike was really friendly and explained the process in detail before getting started.”

Dianne Oxley

North Shields

Brilliant service . Very professional . Rang up one day and they came out the next day . My sons flat was at the end off the lease so he needed to have the carpets cleaned prior to handing the keys back to the Estate Agency. The carpets looked like new after they were cleaned . Fantastic job . The gentleman that came was very polite and friendly . He inspected carpets first then explained everything he was going to do . Myself and my son were over the moon with results . I would highly recommend this company and I will have no hesitation to use them again when I next need carpets cleaning.”

Mavis Wilmot

Stanley County Durham

Today I had my carpets cleaned by Mike and Ted, on a recommendation. Wonderful job, very delighted as having had “professionals” clean before and no comparison to this care and standard. Strongly recommend this company. Thank you.

Jo Wood


Amazing! Great attention to detail, friendly and hard working.

Charlotte King


Squeaky clean carpets! There was a small patch where our puppy had wee’d and I was paranoid I could still smell it. The next day the guys stopped by with two bottles of solution. It’s gone now. Thank you!

Gillian Cooper

Matfen Northumberland

I contacted Carpet Care and today had the most amazing job done….. Two weeks ago I had my main bedroom stairs hall and lounge “professionally” cleaned by a company. My main concern was I could smell puppy urine in the lounge, this i stressed, the chap managed to do the whole think in around a hour? I went away for the weekend and was looking forward to my fabulous smelling home….. (I use lots of scented candles and incense). I was horrified as it smelt worse than before. I contacted the chap who did the clean and he said “I cant guarantee getting rid of pet smells..just open the windows..get air in“? , I contacted Carpet Care and today had the most amazing job done….. The water afterwards was so black it was unbelievable. My house smells amazing, carpet looks new, the pile all lifted, lovely professional friendly service.. I have forward the photos to the other chap. Definitely will recommend and use Carpet Care again. Again, ..thank you.

Wendy Temple


“Would just like to say how pleased I am with the results of my suite being cleaned today by Mike and Wayne. What a fantastic job! I have used carpet care over a few years and can not fault their service. 100% recommendation.”

Deborah Walton


I would just like to say how delighted I am with the work mike did. My carpets and suite look brand new. Fantastic job!!! And a very nice man … thank you xx

Donna Louise Stark

Newcastle Upon Tyne

The guys came to clean my corner sofa yesterday and my rug. They work really hard and take great pride in their work as well as being pleasant company. My sofa this morning is like new again all grubbiness and marks have come out, the same with the rug. They both smell fresh and I know they’re also germ free. I got the water-resistant cover for them also so hopefully we shouldn’t have any stains for a while. Can’t recommend this company enough and I’ll definitely be using them in the future. 

Margaret Boyd


Thank you both so much for the beautiful job you did on my suite and carpets, I am surprised and delighted how new they all look. You both worked so hard. Many thanks.

Tim Duncan


Fantastic service, polite, professional and knowledgeable. Got my sofa looking brand new again at a very reasonable price. Will always use from now on and no hesitation in recommending to family and friends.”

Ian Wilkinson


Excellent result and care was taken with furniture.

Chris Buckell


I had my lounge carpet cleaned today by Mike from Carpet Care. It was a very professional job and I was extremely pleased with the result.

Tina Hind


“Great job done by Mike and Wayne today. Arrived at short notice as the job was an emergency, were prompt, polite and courteous. Worked none stop. Did a great job, would highly recommend.”


Bishop Auckland

“Prompt efficient and friendly service left the carpets looking like new.”

Debbie Taylor


“What a brilliant service from start to finish. Very friendly staff who kept me involved in the progress every step of the way, let you know what equipment is used and why and did an excellent job on all bedroom carpets and my stairs. Very good for cost and great service to the end of the job. Highly recommended to anyone.”

Kathleen Allan


“Absolutely brilliant would recommend them as I have already booked up with them for 6 months time thank you.”

Usman Idris


Excellent job done. Exceeded my expectations and very professional and nice and friendly staff too.

Judy Williams

Stockton On Tees

Fabulous service from a 5-star company. I will definitely use you again. My carpets look like new.

Etta Cornish


Awesome!!!! Great knowledge of their products, very friendly and helpful. Definitely would recommend to anyone.

Angela McLean


Mike came to clean my living room carpet and rug yesterday, and have to say that I was really delighted with the results. It has saved me thousands of pounds, because the look brand new, I no longer have to replace them. A very professional and reliable service all round. I would highly recommend this company to anyone. 7-star rating out of 5!

Mr & Mrs Pritchard

Rosedale Abbey

Thank you for doing our carpets! We are absolutely delighted with the service you provided and were amazed at the results! Our carpets look and feel brand new!! The lovely fresh smell around the house is amazing too and we are very much looking forward to your next visit in a few months time! The carpet technician was very friendly, thorough and professional and I would not hesitate to recommend Carpet Care UK to friends, family and colleagues. Excellent value for money too. Thank you!!

Sue Archer

Walworth Gate

Many thanks. Great service. Really pleased with the result.

Natasha Lethbridge


“The carpet cleaning service was excellent and cleaned the carpets leaving them looking virtually brand new. The service was clearly explained on arrival and the two gentlemen that provided the carpet cleaning service were very knowledgeable about carpets, the chemicals used to clean and the chemistry associated with the chemical interactions. Overall a fantastic service that I would highly recommend.”

Charlotte Condliffe


Your team did a wonderful job restoring my sofa to its original colour after much abuse from dogs and babies. We will be in touch again soon as we have carpets in need of cleaning and possibly another upholstery job for you.

Etta Cornish


Just had Mike here cleaning my carpets……awesome job!!!!! Would highly recommend this company,and will be a repeat customer. Mike also was great,very friendly, professional and knows his stuff!!!! Well done carpet care!!!!! Thank you so much

Marie Stewart


“Would recommend to my friends and family. Carpet came up looking brand new. My carpet is a light cream stair carpet and I have a dog and a cat so lots of traffic going up and down stairs. I was really pleased with the results, thank you.”

Jim Collinson


I would like to thank you very much for the carpet cleaning that your operator did for us this morning. It looks almost new again. Needless to say, we will be using you again.

John Paul


“Really good service, really good communication and high level of professionalism. I’ve used them again since 1st visit and will continue to use carpet care in the future.”

Heather Buckle


Fantastic service. Kept well informed of the procedures during the visit. Staff very efficient, polite and thorough. Very reasonably priced. Results were excellent will definitely use them again.

Lynn Reid


Fantastic they did an excellent job I will definitely use them again

Jo Radley


“Thank you for an excellent service the chap that came was fab, helpful and chatty. Great customer care. Will definitely be recommending you guys.”

Marion Anderson


“Persian rug (which measures 4yds by3 yds) was covered in mud and grass stains and has come up beautifully and the colour is enhanced. it is now a very vibrant petrol blue where before it appeared to be fading. Thank you.”

Erica Best

North Shields

“Lovely staff and my heavily stained carpet looked new – they even moved furniture and got candle wax out of my carpet.”

Mrs D White


“Carpet Care was very helpful in rescheduling the cleaning for me as I had a delay that prevented them from doing the job the first time. On the day of the cleaning they were professional, courteous and explained the difference to me about the cleaning options. They did a great job. I will use them again, and recommend them wholeheartedly.”

Phil Arundel


“A very efficient service with a call to say that they were running a little late and excellent after sales service with the query resolved within an hour of it being raised.”

Lynn Reid


“I found the gentlemen very pleasant they told me what they were going to do and how long it would take. What a brilliant job they did. My carpet looks like new and smells lovely. They also advised about if I buy a new carpet in the future”



Very impressed with the results and the professional expertise. Wayne did a great job and I will definitely use Carpet Care again.



“Great job, could have used cheaper services but the quality of work worth it. The two men who came were polite, well informed and very competent. Will use again. Quick and easy 5-year-old carpet looks new.”

Linda Aldus


Very impressed with carpet care – they did a brilliant job

Ian & Janice Rimmer

Skelton In Cleveland

Our carpets and suite endure a lot of wear and tear in addition to the usual household dust and dirt. We have a wood-burner plus a dog who sheds hair all year round. This is the first time we have used the services of Carpet Care and the results are astounding. Both suite and carpets are now sparkling and look like new. The cleaning procedure was undertaken with the minimum of fuss at a very reasonable cost. Thank you, Mike and Wayne

L Docherty

Marton In Cleveland

Thank you for a super job. My sofas smell fresh and clean and my carpet is beautifully refreshed and the pile feels soft and thick again. Your technicians were polite, friendly and more than happy to discuss what was needed and then talk me through each process as it happened. I will certainly be recommending you in the future. Thank you again.

Jill Di Domenico


We just wanted to say Wayne did a brilliant job with our carpets. We were very pleased and would certainly use your company again. Thank you very much.

Anne Bellenie


Thank you for the excellent job – totally professional from start to finish, 5-star service and a great finished result. Pricing structure very fair and clearly explained.

Debra Jackson


Second time I have used these guys. Amazing job each time. Both full house cleans and cannot be beaten on price or service. Wayne has done both and has been a diamond.

Gina Underwood


“Thank you, Mike and Wayne for a fantastic job on carpets, rugs, settees and upholstered chairs, (between 15 and 40 years old) after a soot and smoke disaster. Seemingly permanent stains removed, colours restored where at all possible ( some not possible because of type of stain or sun bleaching) Whole house feels and looks like new. Already commented on by friends visiting. Courteous, efficient knowledgeable service, nothing too much trouble. Will certainly recommend to friends and family. First class, very much appreciated”

Barbara Bennett


“Managed to clean a very heavily stained and dirty carpet, a good job.”

Mrs C Walton


Excellent service!!! Wayne cleaned my lounge carpet this morning it looks new again I am totally amazed!! From a first enquiry, the company has been very professional in every aspect from Mike the owner making contact to confirm the work to be done and arrival time, through to Wayne, who was polite, friendly, efficient and thorough. I highly recommend Carpet Care Thank you

Brian Spurden


“First time using Carpet Care great service and carpet came up fab.”

Carolle & Keith Bennett


“We have had 3 bedrooms cleaned by your company and I have to tell you how delighted we are!!! Wayne who cleaned our carpets was very professional and courteous and did a fantastic job. We have recommended you to our friends and family!!”

Ray Parkinson


Hi, …Just had your Technician Wayne to clean our carpets. We are highly delighted with a first class job. The whole process was expertly carried out by a Technician who fully understood the task. Wayne was pleasant, personable and most importantly of all carried out a first class job. Our previous “ Carpet clean” was carried out by a company who did not meet our expectations. Just goes to show, if you want a good job doing, get in the professionals. Thank you

Maureen Hedley

North Shields

Fantastic!!! The carpet looks brand new, and brilliant service. Will tell all my friends and colleagues at work.

Mr & Mrs Stoddart


Thank you for an excellent carpet clean. Very Pleased.

Catherine Sau


“Fantastic service and a great clean! Really impressed with the results-really ground in stains have been lifted and carpets look new! Would definitely recommend!”

Jo Radford

Bishop Auckland

“Extremely pleased with the service. My carpets look like new. Technicians polite, friendly and professional. I will definitely be using carpet care again. Can wholeheartedly recommend this company! Thank you, Mike and Wayne.”

Ian & Louise Holden

Great Ayton

Mike and Wayne cleaned our suite last night and what a difference. We cannot believe how well it has cleaned – it looks like new again. Very tidy and efficient. Many thanks

Janet Hudson


“My second experience with carpet care a 2 bedroom house in quite a tired state with various impossible stains !! Carpet care took charge and cleaned the house from top to bottom the carpets looked amazing when they had finished nothing was to much trouble they took time and made it their mission to remove all marks and stains, also gave advice to a friend who had an impossible stain! I would highly recommend them to anyone they are professional and passionate about what they do thank you once again Janet”

Trudy Shaw - Hepple Property Care Ltd


Thank you for your efficient service, I won’t hesitate in using you again. Great customer service

G Knotts


“Very professional and friendly service at a reasonable price. Would not hesitate to use again. Highly recommended.”

Debra Jackson


Excellent service. Friendly and professional. Carpets were fab after and a great price. Great Job! Great Price! and a cracking price.

Janet Hudson


“Today I used Carpet Care for the first time. As soon as they arrived I could tell they were very professional and passionate about what they do. They talked me through what they were going to do and how they would try to remove sun-cream from my carpet. They completed the clean with amazing results. My carpet looks as good as new and smells great. I would highly recommend them.”

Denise Buckley


“Absolutely thrilled with results carpet care achieved, my carpets look like new. Very professional, very pleasant and helpful. They took time to explain what they did and got stains out I didn’t imagine possible! I would definitely recommend them to anyone and hope to use them again in the future.”

Chris Anderson - Redcar


“After a rewire, the carpets were in dire need of a deep clean. The reviews that have been left were enough for me to book for the house. The previous reviewers haven’t been wrong. Wayne was thoroughly professional throughout, explaining what was going to happen and how long it would take. It was recommended that it would be two hours before the carpets would be dry, and that was a fair estimate. The carpets have come up like new and smell wonderful as a result of the clean, and I have absolutely no hesitation in recommending them to future customers.”

Lorraine Osborne - Alnwick


“Contacted Carpet Care as I had been impressed with the reviews online. Mike and Wayne were absolute stars and the service they provided exceeded all expectations. The carpets they cleaned look like new (something I didn’t think would be possible after several months of workmen). We are thrilled with the results they achieved, and I would recommend them to anyone. A truly first class service.”

John Short - Brotton


“Many thanks for attending our property today and completing a downstairs/upstairs clean. Very impressed with your products and application. All carpets cleaned very well including several coffee stains. Will not hesitate to use again. In addition, extremely competitive and complete value for money.”

Stephen Sandwell


“Just to say thanks again, the carpet has come up like new! It’s nice to deal with a professional who takes pride in what they do!”

Tracey Dodsworth


“Top job – thank you. Wayne was very professional, explained the process and carpets look fab. No hesitation in recommending.”

Neil Rudd - Gateshead


“Thank you. Amazing, professional service. Completed yesterday and already recommended to a number of people. Incredible price and the quality of finish exemplary.”

Peter Jones


Excellent service. Very friendly professionals, good value for money; carpet dry in two hours would recommend.

Niall Bradley

Middlesbrough Golf Club

“Fantastic results! Carpets look as good as new. Very thorough professional service and the ‘Price Match’ quote was hard to beat. Highly recommended.”

Keith & Sheila Burnell


“Fantastic job by Wayne. All trouble spots i.e. glue cleaned and now like new. Will certainly recommend to friends – Brilliant!”

Pauline Bell

Newcastle Upon Tyne

“Very happy with this company and would recommend them. We had used shop bought carpet cleaners that soaked our cream carpets and I thought they were ruined, but they have managed to save them. They were very professional and friendly. Thank you.”

Gordon Harris


“Fast efficient friendly experience.  Excellent results!”

Mr & Mrs Chilver


Fantastic job by Wayne, carpets are looking like new, Even a rather bad stain has been removed, a totally professional job will be happy to recommend to anyone looking to have their carpets cleaned. Thank you.

Julian Vacher


“Brilliant service, very professional and friendly, top quality results-really pleased Thank you.”

Paul Wilkinson


“We have used Carpet Care a few times to clean our cream coloured carpet and are amazed at the quality and time put into the cleaning process.   With a little help from our little boy, we managed to get it looking quite black although once again,  it now looks good as new and cream again.   All marks have been removed and we can honestly recommend Carpet Care as they have left us with a brilliant result at a low cost.  Our carpets look brand new again.

Elizabeth & Terence Furnell


Very good, …..prompt and efficient, and made a good job of the carpets.

Jan Duffy


“Thank you…   my carpets and furniture look lovely and clean.  You have done a great job and I appreciate it.”

Mrs McNamara

Marton In Cleveland

Lovely job and the carpets smell really fresh. Thank you.”

Frank & Marjorie Grant


Good job.  Superb actually, …the carpets are 20 years old and now look superb!

Kim Dobson


Great service, very friendly guys who were hard working and efficient. Removed a number of stubborn stains and made the carpets look practically new again. Dried quickly and the house smells lovely now, also did a few rugs which have came up fantastic, all for a reasonable price. Very happy!

John & Jackie - Landlords At 'The Buccaneer' Pub


“You guys have achieved the impossible!   The pub carpets and upholstery were in a desperate state and needed to be either completely replaced or a miracle renovation within just a few days ready for our re-opening at 4 pm Friday 20th September.  There was no time to replace them and your cleaning results are fantastic!  You guys really did perform miracles!” (see gallery – Unbelievable before and after transformation photos)

David & Barbara


“Everything came up lovely.  It was really dirty and it dried very quickly.”

Dennis & Betty Burey - Ingelby


“Unbelievable is the word that comes to mind. Our rug was in a desperate state it has been cleaned several times but no one would clean the fringe and no one got rid of the ingrained marks it was that bad we were on the verge of getting rid of it. We can’t thank you enough the rug looks like it did when new all the marks are gone and the fringe is pristine so thank you thank you will tell all my friends about your excellent service.”

Mr & Mrs Bishop


After some recent illnesses with the children, we needed our livingroom carpet cleaning and urgently. Carpet Care was able to come out to us the same day and the results were amazing. Our carpet was revived beautifully. We also had the fabric on our dining chairs cleaned and they are like new. We were astonished that they looked so good. Carpet Care was professional and thorough and I cannot recommend them enough. Their aftercare service is above and beyond. Thank you Carpet Care

Mr & Mrs Lavender


“The carpets in our ‘new to us’ caravan were in a worse state than we thought but your Carpet Care products did a great job removing dirt and stains and refreshing the floor covering. Thanks for your help and advice.”

Mr & Mrs Bishop


“Two days after we had Carpet Care out to clean our living room carpet we asked them back to clean our woollen rug, which had laid unloved in storage for over a year. It’s gone from being a sad unloved rug that I wasn’t fond of to taking pride of place in our bedroom. Thank you once again Carpet Care.”

Mr N - Guisborough

North Yorkshire

“Good Job! …and we were very impressed with how quickly you responded to our enquiry.”

Mrs J S - Thornaby


100% Improvement,   …and the cheapest quote!

Mr & Mrs Freeman

Co Durham

A fantastic job done on our carpets, will certainly recommend to friends and family, Thank You

Mr G - Facilities Manager

Stockton On Tees

Carpets have come up very well.  Good job, well done, thanks!

Mr S - Tyne & Wear


You’ve done a cracking job on the carpets – thank you.

Mrs L


“Carpets look great, I should have got them done sooner!”

Mr E

Newcastle Upon Tyne

Loads better, and no more musty smell.

Mr F - Lettings Manager

Newcastle Upon Tyne

Excellent job! …many thanks

Mrs R

Marton In Cleveland

What a difference! …it’s excellent